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Cookie Policy

Last updated: 1st January 2024

1. Introduction

This Cookie Policy explains how Trick Discovery ("we," "our," or "us") uses cookies and similar technologies when you visit our website. This policy should be read alongside our Privacy Policy and Terms of Service.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time through our cookie consent banner or browser settings.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Cookies that remain on your device for a specified period or until deleted
  • First-party cookies: Set by the website you are visiting
  • Third-party cookies: Set by a different domain than the one you are visiting

3. How We Use Cookies

We use cookies for several purposes to enhance your experience on our website:

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Security cookies: Protect against cross-site request forgery and other security threats
  • Authentication cookies: Remember your login status
  • Load balancing cookies: Ensure proper distribution of website traffic
  • Cookie consent cookies: Remember your cookie preferences

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics: Tracks website usage, page views, and user behavior
  • Performance monitoring: Monitors website speed and performance
  • Error tracking: Identifies and reports technical issues
  • A/B testing cookies: Support website optimization experiments

3.3 Functionality Cookies

These cookies enhance website functionality and user experience:

  • Language preferences: Remember your language settings
  • Form data: Save partially completed forms
  • User interface preferences: Remember customization settings
  • Live chat cookies: Enable customer support functionality

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track marketing campaigns:

  • Targeting cookies: Create profiles based on browsing behavior
  • Retargeting cookies: Show relevant ads on other websites
  • Social media cookies: Enable sharing and social media integration
  • Campaign tracking: Measure effectiveness of marketing campaigns

4. Specific Cookies We Use

The following table provides details about the specific cookies used on our website:

Essential Cookies

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie consent preferences 1 year First-party
session_id Maintains your session while browsing Session First-party
csrf_token Prevents cross-site request forgery attacks Session First-party

Analytics Cookies

Cookie Name Purpose Duration Type
_ga Google Analytics - distinguishes users 2 years Third-party
_ga_* Google Analytics - session identification 2 years Third-party
_gid Google Analytics - distinguishes users 24 hours Third-party

Marketing Cookies

Cookie Name Purpose Duration Type
_fbp Facebook Pixel - tracks conversions 3 months Third-party
marketing_campaign Tracks marketing campaign effectiveness 30 days First-party

5. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

5.1 Google Services

  • Google Analytics: Web analytics service
  • Google Ads: Advertising platform
  • Google Fonts: Web font service
  • reCAPTCHA: Anti-spam service

5.2 Social Media Platforms

  • Facebook: Social media integration and advertising
  • LinkedIn: Professional networking and advertising
  • Twitter: Social media integration

5.3 Other Third-Party Services

  • Customer support chat: Live chat functionality
  • Email marketing services: Newsletter and communication tools
  • CDN services: Content delivery networks

These third-party services have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

6. Legal Basis for Using Cookies

We use cookies based on the following legal grounds:

6.1 Consent

For non-essential cookies, we obtain your explicit consent through our cookie consent banner. You can:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences
  • Withdraw consent at any time

6.2 Legitimate Interests

For essential cookies and some functionality cookies, we rely on legitimate interests to:

  • Ensure website security and functionality
  • Prevent fraud and abuse
  • Improve website performance
  • Provide customer support

7. Managing Your Cookie Preferences

7.1 Cookie Consent Manager

You can manage your cookie preferences using our cookie consent manager:

  • Click the "Cookie Settings" button in the footer
  • Choose your preferred cookie categories
  • Save your preferences
  • Update your choices at any time

7.2 Browser Settings

You can also control cookies through your browser settings:

Chrome

  1. Click the three dots menu → Settings
  2. Go to Privacy and security → Cookies and other site data
  3. Choose your preferred cookie settings

Firefox

  1. Click the menu button → Options
  2. Go to Privacy & Security
  3. Under Cookies and Site Data, choose your settings

Safari

  1. Go to Safari → Preferences
  2. Click the Privacy tab
  3. Choose your cookie and tracking settings

Edge

  1. Click the three dots menu → Settings
  2. Go to Cookies and site permissions
  3. Choose your cookie settings

7.3 Mobile Devices

On mobile devices, you can manage cookies through your browser app settings or device privacy settings.

8. Impact of Disabling Cookies

Disabling certain types of cookies may affect your experience on our website:

8.1 Essential Cookies

Disabling essential cookies may result in:

  • Loss of basic website functionality
  • Security vulnerabilities
  • Inability to remember login status
  • Problems with form submissions

8.2 Performance Cookies

Disabling performance cookies may result in:

  • Reduced ability to improve website performance
  • Less personalized user experience
  • Difficulty identifying and fixing technical issues

8.3 Marketing Cookies

Disabling marketing cookies may result in:

  • Less relevant advertisements
  • Inability to track marketing campaign effectiveness
  • Reduced social media integration

9. Data Retention

We retain cookie data for different periods depending on the type:

  • Session cookies: Deleted when you close your browser
  • Essential cookies: Up to 1 year or until you clear them
  • Analytics cookies: Up to 2 years (Google Analytics standard)
  • Marketing cookies: 30 days to 2 years, depending on the service

10. International Data Transfers

Some cookies may transfer data to countries outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place:

  • Adequacy decisions by UK/EU authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct
  • Privacy Shield equivalent frameworks

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our use of cookies
  • New technologies or services
  • Legal or regulatory requirements
  • Industry best practices

When we make material changes, we will:

  • Update the "Last updated" date
  • Notify you through our website or email
  • Request new consent where required

12. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Trick Discovery
125 High Street
Birmingham B1 1SH
United Kingdom

Email: [email protected]
Phone: +44 121 234 5678
Website: www.trick-discovery.com

You can also contact the Information Commissioner's Office (ICO) if you have concerns about our use of cookies:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk

Manage Your Cookie Preferences

You can update your cookie preferences at any time by clicking the button below:

Trick Discovery

Professional warehouse accounting solutions for UK businesses.

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