Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website and services provided by Trick Discovery, a company registered in England and Wales ("we," "our," or "us"). By accessing or using our website, products, or services, you agree to be bound by these Terms.

Company Details:
Trick Discovery
125 High Street
Birmingham B1 1SH
United Kingdom
Email: [email protected]
Phone: +44 121 234 5678

2. Acceptance of Terms

By accessing our website or using our services, you confirm that:

• You are at least 18 years old or have reached the age of majority in your jurisdiction
• You have the legal capacity to enter into binding agreements
• You will comply with all applicable laws and regulations
• All information you provide is accurate and complete

If you do not agree to these Terms, you must not use our website or services.

3. Description of Services

Trick Discovery provides warehouse accounting products and services, including:

• WarehouseAccounts Pro software solutions
• Mobile inventory management applications
• System integration and consulting services
• Customer support and training
• Related documentation and resources

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

4. User Accounts and Registration

4.1 Account Creation

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate and current information during registration
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

4.2 Account Termination

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Fail to pay applicable fees
• Remain inactive for an extended period

5. Permitted Use

You may use our website and services for legitimate business purposes in accordance with these Terms. You agree not to:

• Use our services for any unlawful purpose or in violation of applicable laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the operation of our services
• Reverse engineer, decompile, or disassemble our software
• Remove or alter any proprietary notices or labels
• Use our services to transmit harmful or malicious code
• Engage in any activity that could damage our reputation or business

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, software, and materials on our website and in our services are owned by Trick Discovery or our licensors and are protected by intellectual property laws. This includes:

• Software code and algorithms
• Website design and graphics
• Documentation and user guides
• Trademarks, logos, and brand names
• Trade secrets and proprietary methodologies

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use our services solely for your business purposes in accordance with these Terms. This license does not include the right to:

• Sublicense or distribute our software
• Create derivative works
• Use our intellectual property for commercial purposes outside of the intended use

6.3 User Content

You retain ownership of content you upload or input into our services. By using our services, you grant us a license to use, store, and process your content solely for the purpose of providing our services.

7. Payment Terms

7.1 Fees and Charges

Use of certain services may require payment of fees. You agree to:

• Pay all applicable fees as specified in your service agreement
• Provide accurate billing information
• Pay fees when due, typically within 30 days of invoice date
• Pay any applicable taxes

7.2 Late Payments

Late payments may result in:

• Suspension of services
• Interest charges at 2% per month
• Collection costs and legal fees

7.3 Refunds

Refunds are provided in accordance with our refund policy, typically within 30 days of purchase for software products, subject to terms and conditions.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection, use, and processing of your information as described in our Privacy Policy and in compliance with UK data protection laws.

9. Service Level and Availability

9.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We aim for:

• 99.9% uptime for cloud-based services
• 24/7 customer support availability
• Regular maintenance windows with advance notice

9.2 Support Services

We provide support services including:

• Technical assistance during business hours
• Online documentation and resources
• Training materials and tutorials
• Emergency support for critical issues

10. Warranties and Disclaimers

10.1 Limited Warranty

We warrant that our services will perform substantially in accordance with our published specifications under normal use conditions.

10.2 Disclaimer

Except as expressly stated, our services are provided "AS IS" without warranties of any kind. We disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.3 No Guarantee

We do not guarantee that our services will:

• Meet all of your requirements
• Be error-free or uninterrupted
• Provide specific business results
• Be compatible with all systems or software

11. Limitation of Liability

To the maximum extent permitted by law:

11.1 Exclusion of Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business interruption
• Cost of substitute services
• Loss of business opportunities

11.2 Limitation of Total Liability

Our total liability for any claims arising from or related to these Terms or our services shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

11.3 UK Law Compliance

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under UK law

12. Indemnification

You agree to indemnify and hold harmless Trick Discovery, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services in violation of these Terms
• Your violation of applicable laws or regulations
• Infringement of third-party rights by your content or activities
• Any negligent or wrongful act or omission by you

13. Termination

13.1 Termination by You

You may terminate your use of our services at any time by:

• Providing written notice of termination
• Ceasing all use of our services
• Paying any outstanding fees

13.2 Termination by Us

We may terminate or suspend your access immediately for:

• Material breach of these Terms
• Non-payment of fees
• Illegal or harmful activities
• Extended periods of inactivity

13.3 Effect of Termination

Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and data after a reasonable period
• You remain liable for any outstanding fees
• Provisions that should survive termination remain in effect

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. Changes to Terms

We may update these Terms from time to time to reflect:

• Changes in our services or business practices
• Legal or regulatory requirements
• Industry standards and best practices

We will provide notice of material changes by:

• Posting updated Terms on our website
• Sending email notification to registered users
• Providing at least 30 days' notice for significant changes

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Trick Discovery regarding the use of our services and supersede all prior agreements and understandings.